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Non-fault Taxi Specialist - Hackney Taxi & Private Hire Rental Vehicles at Competitive Rates

Frequently Asked Questions

If you require any help please contact us by email.

How does it work?

You will be eligible for one of our vehicles once you pass the criteria needed. 

What criteria do you require?

Minimum age 21.  Held valid, full UK driving licence for at least 2+ years (Photo-card and Paper Counterpart required). Appropriate taxi badge licence. Recent bill confirming your home address which must not be dated older than 3 months.

Do your vehicles have mileage restrictions?

Unlike other vehicle rental companies Cab Help do NOT restrict your mileage (unless a particular independent taxi rentals partner states otherwise).

Are vehicles fitted with taxi meters?

Yes, they are already pre-fitted in all vehicles in the network, however you are responsible for its correct calibration to correspond with the council rates or private hire company rates where you work. 

Is insurance included?

Yes! Cab Help takes care of all paperwork which includes insurance, road tax, council licensing, mechanical and servicing maintenance. Convenient and super simple. 

Can I use the vehicle for other purposes?

Yes! Unlike other vehicle rental companies Cab Help allows you to use the vehicle for social driving and commuting, providing the vehicle is well looked after.

Do you supply vehicles in order for me to become a local taxi rentals partner?

No. We also do not supply vehicles to network partners to rent out on our behalf. You must own or operate your own business. However, we supply plated vehicles to leading insurance companies.

Who fits the data and radio equipment?

If you wish to work for a Private Hire company, you will need to ask the company to fit the data equipment. We can supply you with documentation which may be required.

How much does it cost?

This depends on your location and vehicle type. All rental costs are advertised on each vehicle listing.
The minimum rental period is one week Monday - Sunday.

Can I rent for weekend only?

Unfortunately, we do not currently offer "weekend only" rental agreements. A very acceptable one week minimum rental period is provided.

Can I visit Cab Help?

We are situated at 12A Hadrian Rd, Newcastle upon Tyne
Tyne & Wear, NE4 9HP. Please contact us at 0191 2736868 to make an appointment or fill out our contact form here.

Are my personal details protected?

The Data Protection Act 2018 controls how we can use your personal information. This is a highly protected and regulated area. This ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage of your information. 

12A Hadrian Rd,
Newcastle upon Tyne
Tyne & Wear


Phone: 0191 2736868
Text 24/7: 07812 348558


Any feedback would be appreciated. If you have rented a vehicle from Cab Help and would like to post a comment on our website please contact us. 

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